“Rosenberg details a more effective communication style and points out some of the common traps that lead most people to impasses and defensiveness in disagreements.

Nonviolent Communication
by Marshall B. Rosenberg
relationshipsself-helpfictionmanagementpsychology
3people recommended this
Who recommended this book
“We keep copies of this on the Asana bookshelf and recommend it to all new hires. Rosenberg details a very effective communication style and points out some of the common traps that lead most people to impasses and defensiveness in disagreements.
“Improve the way we communicate through use of empathy
Matt Mullenweg
Founder of WordPress and Automattic